Here you can find most asked questions.
Most entry-level IT support positions require a high school diploma or equivalent, along with basic computer knowledge. However, certifications like CompTIA A+, Network+, or Microsoft certifications can significantly improve your chances. Many employers value hands-on experience and problem-solving skills over formal degrees, so internships, volunteer work, or personal projects can help you stand out.
Salaries vary by location, experience, and specialization.
Entry-level help desk positions typically start around $35,000-$45,000 annually, while desktop support roles range from $40,000-$55,000.
More specialized positions like system administrators or network support can earn $55,000-$80,000 or more. With experience and additional certifications, earning potential increases significantly.
Yes, many IT support roles now offer remote or hybrid options, especially for help desk, technical support, and cloud support positions. However, desktop support roles that require hands-on hardware troubleshooting typically need on-site presence. Remote IT support jobs have become increasingly common since 2020, with many companies embracing virtual support models.
IT support is an excellent entry point into the tech industry. Common career paths include moving from help desk to desktop support, then to system administrator or network engineer. You can also specialize in areas like cybersecurity, cloud architecture, or IT management. Many IT professionals start in support roles and advance to senior technical positions or leadership roles within 5-10 years.
Beyond technical knowledge, employers highly value strong communication skills, patience, and the ability to explain technical concepts to non-technical users. Problem-solving abilities, attention to detail, time management, and customer service skills are crucial.
Familiarity with ticketing systems, remote support tools, Windows/Mac operating systems, and basic networking concepts will make you a competitive candidate.
Simply saying because you can't find best balkan talents anywhere else. We can say that our community consists of highly talented and experienced individuals, which may help you in achiving your company goals.
If you are smaller company or agency you can choose our basic package, however if you are established company we are suggesting standard and premium packages.
We have x amount of visitor per month. On top of that your job ad will be visible to our Instagram and Telegram community if you have selected X package.
You job can stay on our site up to 30 days of posting. However, if you take premium package your job can stay up to 60 days on our platform.
Yes, we have integrated chat where you could speak with applicant in fast and convident way.
You can get a refund only in first 24 hours after you job has been posted.